Privacy Policy
How we collect, use, and protect your information
Information We Collect
We may collect the following personal information:
- Name
- Email address (required at registration)
- Telephone numbers
- Country, city, and state
- Company information and street address
- Billing and shipping addresses (collected before first purchase)
How We Use Your Information
- Responding to customer requests and queries
- Sending periodic emails about products and services (with prior approval)
- Personalizing website content and user experience
- Facilitating navigation, login, and account security
- Conducting anti-fraud checks
- Supporting third-party services such as website management, IT, customer service, and email delivery
We may use the information you share with us to communicate through emails, text messages, and calls.
Third-Party Sharing
The Tie Hub may share data with affiliates, subsidiaries, and service providers for website management, IT, customer service, and email delivery. We also share data with third parties assisting in fraud prevention.
We do not share, sell, rent, or trade personal information with third parties for their sole promotional purposes.
Data Disclosure
Information may be disclosed when:
- Required by applicable law
- Responding to government requests
- Enforcing our terms and conditions
- Pursuing legal remedies
- In case of business reorganization or merger
Data Security
All personal data is strictly confidential and accessible only on a need-to-know basis to duly authorized personnel. We use encrypted transmission and industry-standard security protocols. Security breach notification procedures are in place.
Please note that the transmission of information via the internet is not completely secure.
Your Rights
You may request to review, correct, update, suppress, or modify your personal information at any time. Complex requests receive a response within 30 days.
Cookies
We use cookies for account and login management, newsletter subscriptions, order processing, site preference storage, and analytics. See our Cookie Policy for full details.