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Shipping Info

Order Confirmation E-mail and SMS

Shortly after you place an order, you will receive an order confirmation e-mail which will include the details of your order, including the order number which will be required in the event you need to contact The Tie Hub.

How can I track my order?

An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider. Your order status is updated to you via emails at every step.

In case you have not received an Order Confirmation e-mail and SMS, please call on +91 96192 00975 (09:00 hours to 18.00 hours, Monday to Friday IST) or write to us at support@thetiehub.com

Order Process:

When you order from our web store, we ensure that the order gets processed at the earliest. Orders within India are usually processed and shipped within 2-3 business days after the order is placed.  Any Customized order will be shipped in 10-12 working days. All the orders are processed from our Mumbai ( India) warehouse.

Shipping, Delivery Methods, Times, And Cost

Shipping DestinationShipping ServiceDelivery timesCost
Within India Domestic shipping companies.

All major metro cities = 3-5 business days*

Interior parts of India = 8-10 business days*

*The Tie Hub is not responsible for service transit time. 

A single flat rate of INR 80 for orders below INR 999. All orders above INR 1000 qualify for free shipping.

Same Day Delivery: This service is only available for Mumbai Customer. Either Customer can book this service or this will be chargeable @ 200/- per order up to 20KGs.( For more details please contact our customer care)

COD charges: Flat 100/- RS.all over India.

International DHL/FEDEX/UPS/ARAMEX/UPS/ARAMEX 6-8 business days

Shipping Charges:

Orders Below 100 USD = 32 USD

Orders Between 100-199 USD = 23 USD

Order Between 200-299 USD = 15 USD

Order above 300 USD = 8 USD

*Delivery time to the end-user is subject to factors beyond our control "Force Majeure Event" including unexpected travel delays from our courier partners and transporters due to weather conditions, Covid 19 Restrictions, and strikes.

Before major occasions, we suggest that you place your order at least five days in advance.

Customs And International Shipping:

All The Tie Hub orders are shipped internationally from our Mumbai ( India) warehouse to your provided shipping address via DHL/FEDEX/UPS/ARAMEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX/UPS/ARAMEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX/UPS/ARAMEX for import duties and taxes, you will have to pay DHL/FEDEX/UPS/ARAMEX directly at the time of delivery.